FAQs
How long does it take to complete an order?
Custom orders take 3 to 5 days to process, depending on the item purchased. We do provide express processing with DHL delivery for an additional fee.
Can I inspect the goods before receiving them?
Yes, you can check the quality of the goods before proceeding to payment.
What should I do if there is a problem with my custom order?
We sincerely apologize if the merchandise you received differed from what you ordered. Please contact our customer service to arrange for the item to be returned for a free replacement.
How long does shipping usually take?
Shipping takes between 5 and 10 business days for standard delivery. We do offer DHL fast delivery if your need is urgent.
